Chip Martens

Results

An email program, built from nothing, that brought in 39% of new non-direct users

RocketRez had no email program. I built one from the ground up, alongside the rest of brand and creative, and it became one of the company's main ways of bringing in new visitors.

What I did

  • Started from zeroNo list, no program, no history to build on.
  • Ran it as a channelMeasured next to paid search like any other source of new users.

What happened

  • 38.98% of all new non-direct usersCame through email, the third most effective acquisition channel.
  • 23K sessions8.05% of all traffic.
  • 64% more than paid search23K sessions against 14K.
  • 182% more form submissionsFrom high‑intent leads, which gave sales a much bigger pipeline to work.

The first number covers the whole program and the session counts come from a later period, so I quote them separately. The same goes for the form submissions.